You asked and we listened.
At Newmarket Holidays we’re always trying to find new ways to help improve the customer experience we provide. There are some questions we are regularly asked by customers, especially about their bookings, such as:
- Where do I find my booking number?
- What documentation do I need to provide?
- How do I check the details of my holiday?
As part of our on-going effort to help make your holiday experience as seamless as possible, we’ve created a new microsite specifically aimed at tackling your booking-related questions and queries.
For answers to some of the most frequently asked questions regarding our booking system, you can now go to www.bookings-newmarket-holidays.co.uk
We’ve also dedicated part of the site to things to consider before you travel. We know preparing for your holiday can be stressful, when you’re wondering what to take or what you need to do next. Having operated for 30 years (in fact, we’ve just celebrated our birthday), let us do some of the thinking for you! In our ‘Before You Travel’ section you’ll find some essential points to take note of before your departure date.
In addition, we are fully open to both comments and feedback, so if there’s something you think we’ve missed, or something else you’d like to see, feel free to drop our team an email through our contact form [links to http://www.newmarketholidays.co.uk/ContactUs.asp]
We’re constantly refining and updating our new booking information microsite, so be sure to check back regularly to see if the answer to your query has been included.
If you still find that your questions are unanswered, you can always contact one of our customer sales representatives on 0844 391 2158.